Terms of Service

1. Acceptance of Terms

By accessing or using Lumiq ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service. These Terms apply to all users, including visitors, registered users, and subscribers.

2. Description of Service

Lumiq is a GCSE revision platform that provides practice questions, flashcards, and a tutor chat. The Service is intended for students preparing for GCSE examinations in England, Wales, and Northern Ireland.

3. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you confirm that a parent or guardian has reviewed and agreed to these Terms on your behalf.

4. Account Registration

To access the Service, you must register for an account and verify your email address. You agree to:

• Provide accurate, current, and complete information during registration
• Verify your email address by following the link we send you
• Keep your password confidential and not share it with others
• Notify us immediately of any unauthorised use of your account
• Accept responsibility for all activities that occur under your account

5. Subscription Plans

Lumiq offers a free tier and paid subscriptions (Platinum and Diamond). Subscription fees are charged in advance on a recurring basis via Stripe. You may cancel at any time; cancellation takes effect at the end of your current billing period. We do not offer refunds for partial periods.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe any intellectual property rights
• Transmit harmful, offensive, or misleading content
• Attempt to gain unauthorised access to any systems or data
• Scrape, crawl, or systematically download content from the Service
• Use the Service for commercial purposes without our written consent

7. AI-Generated Content

The Service uses artificial intelligence to generate responses and feedback. AI-generated content is provided for educational assistance only and may contain errors. You should not rely solely on AI responses for examination preparation. Lumiq accepts no liability for inaccuracies in AI-generated content.

8. Third-party Video Links

The Service may surface links to videos hosted on third-party platforms (including YouTube) for optional revision help. Those videos are not hosted by Lumiq and are created by independent third parties. Lumiq is not affiliated with, endorsed by, sponsored by, or responsible for YouTube, Google LLC, or any specific channel, creator, or video.

9. Intellectual Property

All content, features, and functionality of the Service are the property of Lumiq or its licensors and are protected by applicable intellectual property laws. Examination boards (AQA, Edexcel, OCR, WJEC) retain ownership of their official materials.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted or error-free. Past performance in practice papers does not guarantee examination results.

11. Limitation of Liability

To the maximum extent permitted by law, Lumiq shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

12. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have questions about these Terms, please contact us at [email protected].